Junior Cloud Administrator | UK

UK ,
London, UK
Full Time:
09:00 am - 18:00 pm

Roles and Responsibilities

  • Application support for in-house applications, Office 365 and Cloud Platforms
  • Desktop and Laptop support (ordering, installation, supporting, account setup)
  • Troubleshooting Office 365 including Outlook, Excel, Word
  • VOIP and phone system support (Microsoft Teams)
  • Mobile device support (Microsoft Intune)
  • Testing system patches and upgrades
  • Documenting support processes
  • Creating how-to guides and WIKI pages
  • Monitoring desktop systems and security
  • Logging issues and following through to resolution
  • Suggesting solutions to Technology team that will simplify the support process
  • Investigating and resolving issues safely and in a timely manner

Skills and Specifications

The following skills and specifications are required in a candidate:

  • Strong background in Computer Science, Coding and/or Electronics
  • Strong background or interest in IT Infrastructure, Networking and Security
  • Proven knowledge of application support and/or IT systems support
  • Presents examples of applied creative thinking, innovation and problem-solving skills
  • Able to work and communicate with IT professionals and end users at all seniority levels
  • Able to communication with the business to understand requirements and present solutions clearly and concisely
  • Self-starter who will drive resolutions and improvements rather than just follow instructions and maintain the existing status quo
  • Able to take a complex issue, identify the causes and prioritise the work necessary
  • Driven to achieve fast results and provide solutions
To apply, please email your CV to:

Sernova Financial is the future of your post-trade requirements:

Specialise. Scale. Streamline.