Junior Cloud Administrator | UK
UK
,
London, UK
Full Time:
09:00 am - 18:00 pm
Roles and Responsibilities
- Application support for in-house applications, Office 365 and Cloud Platforms
- Desktop and Laptop support (ordering, installation, supporting, account setup)
- Troubleshooting Office 365 including Outlook, Excel, Word
- VOIP and phone system support (Microsoft Teams)
- Mobile device support (Microsoft Intune)
- Testing system patches and upgrades
- Documenting support processes
- Creating how-to guides and WIKI pages
- Monitoring desktop systems and security
- Logging issues and following through to resolution
- Suggesting solutions to Technology team that will simplify the support process
- Investigating and resolving issues safely and in a timely manner
Skills and Specifications
The following skills and specifications are required in a candidate:
- Strong background in Computer Science, Coding and/or Electronics
- Strong background or interest in IT Infrastructure, Networking and Security
- Proven knowledge of application support and/or IT systems support
- Presents examples of applied creative thinking, innovation and problem-solving skills
- Able to work and communicate with IT professionals and end users at all seniority levels
- Able to communication with the business to understand requirements and present solutions clearly and concisely
- Self-starter who will drive resolutions and improvements rather than just follow instructions and maintain the existing status quo
- Able to take a complex issue, identify the causes and prioritise the work necessary
- Driven to achieve fast results and provide solutions
To apply, please email your CV to: